OnePlus 12R buyers who have purchased the higher storage configuration of the handset are eligible for a full refund until mid-March, the company said on Friday. The company mistakenly listed the recently launched smartphone with UFS 4.0 storage instead of UFS 3.1 – the same as the base storage option. Launched alongside the flagship OnePlus 12 handset, the OnePlus 12R is powered by a Snapdragon 8 Gen 2 chipset coupled with 16GB of RAM and up to 256GB of inbuilt storage.
OnePlus President and COO Kinder Liu on Friday said in his first clarification about the issue, posted on the OnePlus Community Forum earlier this week: Customers who purchased the 256GB storage model of the OnePlus 12R will be able to use it starting March 16. Will be able to use. able to use. .Refund can be given up to the handset. Liu said the company’s customer service representatives have been “fully briefed” on the circumstances.
According to Liu’s post, buyers will need to contact OnePlus customer service to discuss the file system issue and ask for a refund. This means that buyers who have purchased the OnePlus 12R can return their handset during the one-month refund period ending on March 16.
Launched in India and global markets last month, the OnePlus 12R runs on Android 14-based OxygenOS 14 out-of-the-box and features a 6.78-inch LTPO 4.0 AMOLED screen with a 120Hz refresh rate and Gorilla Glass Victus 2 protection . The handset is powered by Qualcomm’s Snapdragon 8 Gen 2 chip along with 16GB of RAM and 256GB of UFS 3.1 storage.
For photos and videos, the OnePlus 12R is equipped with a 50-megapixel primary camera with Sony IMX890 sensor, an 8-megapixel ultra-wide-angle camera, and a 2-megapixel macro camera. It also has a front-facing 16-megapixel selfie camera. The phone has a 5,000mAh battery that supports 100W SuperVOOC charging.